Working Sm@rt with Outlook
“I’ve got too much to do. . . . . .I don’t know where to start. . . . . .I need to get organised. . . . . .I never seem to have any time. . . . . .”
If you have made any or indeed all of the above comments, or something similar then this is the course for you . . . . . . . . . . .
The objective of this programme is to give people transferable processes that will help them to get the right results, stay better focussed, achieve an improved work/life balance, and reduce their stress levels during their increasingly busy lives. This is achieved through a phased delivery, supporting the delegate with personal coaching to ensure a substantial transfer of learning into the workplace.
The rationale behind this is that while we all have more than enough potential work to do to fill up our days, simply giving someone the theory is not enough, as work pressure takes over, and the urgency addiction drives people to their familiar way of working. Also time management and technical skills training in its pure form only shows people how to work more efficiently. If they are already doing the wrong things, they will just do more of it. So first we show people how to take control of their work and their organisational tools during the first of two workshops, in short ‘how to do the job right’. Then we ensure that they are in control during a personal coaching session to make sure the processes and tools are working. Finally during the second workshop phase we get people focussing on choice, goals, and process improvement, to maximise their effectiveness and become key results driven or ‘how to do the right job!’
The audience for the programme consists of people of all levels with heavy workloads, working with lean resources, from all disciplines and areas, who have a choice over how they structure their work; people who manage people, tasks, communications, delegations, projects large and small; people who would benefit from a more professional image, and a better sense of achievement by becoming more effective as managers and leaders. In short anyone with decision-making responsibility from the CEO downwards.
Entry Requirements
None
Duration
13.5 Hours
Course Outline (Full Outline here)
Phase One: Priority Manager Working Sm@rt Workshop 09.00-17.00
The initial workshop takes a full day, and introduces processes, tools and techniques for total effectiveness using Outlook. The workshop is individually focussed to allow for different job roles, skills levels and styles of working.
The skills covered include:
• The Priority Management Process
• Prioritising ‘To Do’ Lists
• Planning and Organising
• ,Calendar and Time Management
• Stress Management
• Effective Communication and Delegation
• Information and File Management
• Integrating Outlook into your way of working
The workshop is carefully structured to make the most efficient use of time. Individuals are given the opportunity to learn the principles and processes, and to put those new skills into practice.
Phase Two: The Personal Consultation
Within three weeks of the initial Priority Manager Workshop, one of our coaches will visit each client in their own workplace.
The objective of this One to One Personal Consultation is to reinforce the skills and techniques introduced during the workshop and to customise their use to the specific needs and job requirements.
During this session which lasts in the region of an hour and a half we will tackle issues such as:
• How to make your Priority Manager processes work for you
• Working on one thing at a time
• Managing and reducing interruptions
• Keeping track of every commitment without forgetting any
• How to work from a clear desk and in-box
Phase Three: Focus on Results/ Priority Planning 09.00-15.00
Shortly after the Personal Consultation you will attend the second extended half day workshop – “Focus on Results”. This workshop will help you to build on your recently acquired skills using results driven processes and tools. This workshop gets people to share experiences, and work as teams to enhance the learning experience.
Areas covered within this workshop include:
• Planning and achieving Key Results
• What are your Goals and how can you most effectively reach them
• Mindmapping into Project Planning
• Process improvement (how to work on, as opposed to in, the business)
• Meetings management
• Continuous Learning
Assessment
Continuous assessment by the trainer
Certification
Attendance Certificate is Issued
Course Cost Per Delegate
£850.00 + VAT
Onsite Course Booking
We also offer a cost effective solution for businesses that would prefer to have the course delivered at their own premises. This not only offers the benefits of discounted course fees, but also saves on the cost of sending a group of staff to another location. These 'onsite' courses also have the benefit of being tailored to meet your business needs.
Company News
INSTRUCTOR'S PLEASE NOTE
Posted March 8th, 2010 by EditorA 16 year old girl swimmer died after a lifeguard stopped CPR when she started breathing again, she thought that she had saved her life a Coroner heard...
Abstracts:
Heart specialist Dr Christopher Duke said Sophie 'would have survived' if she had received continuous CPR. He said 'You don't stop resuscitation just because a patient appears to be breathing. You only stop if there's breathing and a pulse.'
Testimonials
Ian Hilton-Tapp: Salusburys Harding and Barnett Solicitors
Posted February 3rd, 2009 by Editor"thank you for your warm welcome, hospitality and excellent training course on Friday. We all learnt a lot from the course, aided by the fact that it was also enjoyable and presented by a very good teacher!"